Home  Contents                                                                                                           

Terms and Conditions

 

   

Up

Orders Terms & Conditions:

We receive a large number of on-line orders so we ask that all inquiries relating to your on-line order be directed to our E-mail address sales@noelsautoparts.com.au. This includes all inquiries relating to delivery times & carrier information. We appreciate your understanding in this matter.

Once we have processed your order and you have supplied us with your delivery address it is impossible for us to add items to your order or change your delivery address. We ask that a business address is supplied as all couriers will require a person to sign for the delivery and personal home addresses make this impossible as we cannot give exact delivery date or times.

Images of products are a representation only and may vary due to package changes.


All orders will receive an estimated standard shipping fee between $12.00 and $20.00, this fee will be automatically adjusted and sent with the freight charged at cost.
Some larger and International orders may incur higher shipping fees than $20.00; for these orders the shipping costs will be calculated and also charged at cost.
All orders within Australia please allow 2-14 working days for delivery.
All international, please allow 7-45 days for delivery.


For full terms and conditions please see the following documents:

Terms of Use.

The use of this site is governed by the policies, terms and conditions set forth below.
Please read them carefully. By using this site, you agree to these terms of use which include the Privacy Statement and the Warranty and Returns Policy. If you do not agree to these terms, you may not use this site. Rare Spares Wagga Wagga reserves the right, at any time, to modify, alter, or update these Terms of Use, and you agree to be bound by such modifications, alterations, or updates.

Warranties provided by you
  1. you are over the age of 18 years and that you have the legal capacity to enter into a legally binding contract;
  2. the information you provide on this website is:
    1. correct, complete and current;
    2. not misleading or deceptive or likely to mislead or deceive; and
    3. free from any programming bugs or computer viruses, faults or errors;
  3. you will comply with all applicable laws in relation to any transactions entered into on this web site and you will not use this web site for any illegal or fraudulent purpose;
  4. you will no impede the use of this web site by any person;
  5. you will maintain secrecy and confidentiality of any and all username and password information required by you to access the site and you will immediately notify Rare Spares Wagga Wagga if your password had been lost, stolen or compromised in any way; and
  6. you will not impersonate any other person or allow any other person to impersonate you or make use of your username or password.

Retention of Title
The products and any other goods delivered by the seller to the customer shall remain the sole and absolute property of the seller as legal and equitable owner until such time as all money due to the seller has been paid to the seller but shall be at the customer's risk from the time of delivery to it.

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Rare Spares Wagga Wagga shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Rare Spares Wagga Wagga shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Rare Spares Wagga Wagga shall immediately issue a credit to your credit card.

Copyright
Everything on our website is copyrighted (unless otherwise noted) and may not be used except with our express written consent. Use of these images by you or other third parties for purposes other than placing an order with Rare Spares Wagga Wagga or using this site as a shopping resource is strictly prohibited and may violate the copyright laws, trademark laws, privacy laws and other laws and regulations. Nothing contained on this site may be construed as granting any license or right to use any of our trademarks or service marks without our prior written consent.

Disclaimer
All information, services, products, and materials contained in this site, including text, graphics, and links, are provided on an "as is" basis with no warranty. To the maximum extent permitted by law, Rare Spares Wagga Wagga disclaims all representations and warranties, express or implied, with respect to such information, services, products, and materials, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, freedom from computer virus, and implied warranties arising from course of dealing or course of performance. In addition, Rare Spares Wagga Wagga does not represent or warrant that the information accessible via this site is accurate, complete or current. Price and availability information is subject to change without notice.

Order Acceptance
The receipt of an e-mail order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. Rare Spares Wagga Wagga reserves the right, without prior notification, to limit the order quantity on any item and/or refuse service to any customer. Verification of information may be required prior to the acceptance of any order.

Delivery

All orders will receive an estimated standard shipping fee between $12.00 and $20.00, this fee will be automatically adjusted and sent with the freight charged at cost.
Some larger and International orders may incur higher shipping fees than $20.00; for these orders the shipping costs will be calculated and advised for your approval prior to the order being processed.
All orders within Australia please allow 2-14 working days for delivery.
All international, please allow 7-45 days for delivery. Please Note: Some parts may not be suited to international vehicle models. Please ensure all ordered parts suit your make, model and region.

Limitation on Liability

Rare Spares Wagga Wagga will not be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential damages, or any damages whatsoever, even if Rare Spares Wagga Wagga has been previously advised of the possibility of such damages, whether in an action under contract, negligence, or otherwise, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you. If any law prohibits the exclusion of any liability, condition or warranty referred to in the Terms of Use, such condition or warranty shall be deemed to be included in the Terms of Use, and Rare Spares Wagga Wagga's liability will be limited, at the option of Rare Spares Wagga Wagga, to one or more of the following:

  1. if the breach relates to goods:
    1. the replacement of the goods or the supply of equivalent goods;
    2. the payment of the cost of replacing the goods or of acquiring equivalent goods;
        or
    3. the repair of the goods

     
  2. if the breach relates to services:
    1. the supplying of the services again; or
    2. the payment of the cost of having the services supplied again.

Third party products
From time to time, third parties ("Merchants") may offer their products / services on this site ("third party products").

You acknowledge and agree that insofar as third party products are offered on or via this site by a Merchant:

  1. the information published on this web site about the third party products are provided by Merchants. Rare Spares Wagga Wagga is not responsible for the information published by the Merchants and simply acts as a medium for the publication of the information;
  2. Rare Spares Wagga Wagga does not act as an agent or broker of the Merchants;
  3. Rare Spares Wagga Wagga does not act as your agent or broker in relation to the purchase or possible purchase of third party products;
  4. Rare Spares Wagga Wagga does not arrange contracts between the Merchants and you and any agreement to buy any third party products is an agreement between the Merchant and you;
  5. Rare Spares Wagga Wagga does not provide advice to you in relation to the third party products;
  6. Rare Spares Wagga Wagga does not provide any warranties or guarantees in relation to the third party products and will not be liable to you or any third party for any fault, failure, wrong or default of a Merchant; and
  7. Rare Spares Wagga Wagga will not be responsible for the resolution of any dispute in relation to any agreement formed between a Merchant and you.

External Sites
This site may include links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "external sites"). You agree that Rare Spares Wagga Wagga is not responsible for the availability of, or the content located on or through, any external site. You should contact the site administrator or Webmaster for those external sites if you have any concerns regarding such links or the content located on such external sites.

Governing Law
The Terms of Use and the transactions contemplated by them are governed by the laws of the State of Victoria, Australia and you hereby irrevocably submit to the exclusive jurisdiction of the courts in that State.

Entire Agreement
The Terms of Use, the Privacy Policy and the Warrant and Returns Policy constitute the entire agreement between the user and Rare Spares Wagga Wagga.


Warranty/Returns/Changeover.

This Warranty and Returns Policy only applies to products sold by Rare Spares Wagga Wagga. It does not apply to third party products sold by Merchants (as defined in the Terms of Use). Merchants are responsible for all faults, returns and warranties relating to third party products purchased on this site and therefore, you should contact the Merchant directly in relation to such third party products.

Returns are simple and easy.
We're committed to providing the best customer satisfaction possible. We will gladly refund or replace any defective item and most non-defective items. Within 30 days of receipt of your order, you may return products that meet each of the following criteria:
bulletAre invoiced goods greater than $10.00
bulletHave the original invoice attached
bulletAre in their original packaging
bulletHave original manufacturer information
bulletAre not used, installed, or disassembled
bulletAre not damaged due to incorrect installation
bulletDo not have missing parts, hardware or instructions
bulletAre not custom made or specifically ordered in
Once we have received your return, conducted an inspection of the return, and verified that your return meets the above guidelines, a full refund will be issued. All applicable sales taxes will be refunded. The cost of shipping will be credited only in those instances that the return is a result of our error.

Refunds
We will issue a full refund for any returned products when your return meets the above requirements. The cost of shipping will be credited only in those instances where the return is a result of our error. Direct ship special orders which are shipped directly from third party suppliers will be subject to the third party suppliers conditions.

Changeover Items
All reconditioned changeover goods are supplied by using customer’s “old core” units. Once Rare Spares receive these old units, they are fully reconditioned and put back into stock.
Therefore deposit refunds for changeover goods are subject to the “old core” unit being suitable for reconditioning. I.E. severe rusting, structural damage, parts missing etc, may render the part unsuitable for reconditioning. Once your core unit is received and inspected, you will be advised if the core unit is not suitable for reconditioning.
You will then be requested to locate a suitable core unit. However, if you are unable to find a suitable unit for reconditioning, then the deposit will be forfeited. Should you require the original core unit to be returned, this can be arranged at the customer’s expense.

Rare Spares Guarantee
Rare Spares guarantees the workmanship of the products sold. If you have received a defective or damaged product and wish to return the goods for a replacement or refund, please contact us ASAP using the details below, we will then give you instructions on how to proceed.

Cancel Order Requests
With any cancellation, please contact us as soon as possible. We cannot cancel an order once it has entered the shipping process. In the event that the product is shipped, you will be charged for the order. if you wish to cancel your order, contact us ASAP using the details below and quote your order number.

Questions, problems, suggestions?
If you have any problems with your order, please don't hesitate to contact us.

By Email
Get personalized help with placing an order, finding parts for your vehicle or inquire about your account or shipment. Or, send us your comments and suggestions. E-mail us

We receive a large number of on-line orders so we ask that all inquiries relating to your on-line order be directed to our E-mail address sales@noelsautoparts.com.au. This includes all inquiries relating to delivery times & carrier information. We appreciate your understanding in this matter.

By Telephone
Phone support is available: Monday to Friday 8:00 AM to 5:00 PM and Saturday 8:30 AM to 12:00 PM
PH: (02) 6925 3777
Fax: (02) 6925 1948

 


Privacy Statement.
 

Rare Spares Wagga Wagga has created this privacy statement in order to demonstrate our firm commitment to the privacy of our visitors and customers. The following discloses our information gathering and dissemination practices for this Web site: rsp.net.au and rarespares.net.au.

Browsing
We collect certain information when you visit either rsp.net.au or rarespares.net.au to improve the quality of your experience. The information that we collect depends upon where you travel within our site. Anytime that you visit our site to browse, we collect and store the name of the domain and host from which you access the Internet (for example, msn.com, aol.com, etc….); the Internet protocol (IP) address of the computer you are using; the browser software you use and your operating system; the date and time you access our site; and the Internet address of the website from which you linked directly to our site.

We use this information to measure the number of visitors to areas of our site, and to help us make our site more useful and interesting to our visitors.

Product Purchases and Personal Information
If you choose to purchase a product from us, we will collect your personally identifiable information, such as your name, e-mail address, billing postal address, shipping postal address, telephone number, credit card number and expiration date ("Personal Information") in order to properly process your purchase. In the event that your Personal Information is stored by us as a record of your initial purchase, you may view your Personal Information or amend or update your Personal Information by contacting:

Rare Spares Wagga Wagga
E-mail us
PH: (02) 6925 3777
FAX: (02) 6925 1948

Access to your Personal Information will only be denied in certain circumstances as outlined in clause 6.1 of the Information Privacy Principles.

Do We Share Your Information?
All information collected is not shared with third party companies or contactors other than distributors of our products for the purpose of fulfilling your orders. Where you have purchased third party products from Merchants (as defined in our Terms of Use), your personal information will be disclosed to such Merchants in order to fulfil your order and for any directly related purpose.

We may provide certain information in response to subpoenas, court orders or legal process or in the event that we find that your actions on our site violate any laws, our terms of use, or any of our usage guidelines for specific products or services.

Public Forums
This site makes chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Links to Other Sites
This site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All credit card information utilizes state-of-the-art Secure Socket Layer (SSL) encryption technology. Although steps have been taken to provide the best in security, Rare Spares does not warrant the level of security on the site.

 

 

All Prices quoted are in AUS$ (incl. GST). Prices subject to change without notice..           

Postal address : 366 Edward Street, Wagga Wagga NSW 2650 Australia

Telephone : 02 6925 3777    International : +61 2 6925 3777

General Information / Orders : sales@noelsautoparts.com.au
Send mail to shane@noelsautoparts.com.au with questions or comments about this web site.
Copyright © 2017 Noel Comerford's Auto Parts & Accessories